Johns Hopkins Travel Center
USEFUL AIRLINE INFORMATION

 Flying on Bankrupt Airlines
 Airline Toll Free Numbers & Websites
 FAA Airport Status
 SeatGuru.com
  Domestic Baggage Fees by Airline
 Food Service by Airline
 What Airlines Charge to Change Tickets
 TSA List of Prohibited Items



Flying on Bankrupt Airlines (Update 09/28/2009)

In these tough economic times, struggling airlines may declare bankruptcy while continuing flight operations. TravelSense offers these tips to consumers holding tickets on any airline that has declared Chapter 11 bankruptcy:

Use a credit card. When selecting an airline rumored to be in financial trouble, you should pay by credit card. Under the Fair Credit Billing Act, credit card customers have the right to refuse paying for charges for services not rendered. Details of the Fair Credit Billing Act can be found at the Federal Trade Commission's Web site.

Consider insurance. Some travel insurance policies may include supplier default protection. However, before purchasing insurance you should check with an ASTA member travel agent to determine what policy best meets your needs.

File a claim. If all else fails and you are unable to take advantage of the Fair Credit Billing Act, you should file a claim with the bankruptcy court. The bankruptcy court usually provides filing instructions, including claim forms, within months after a bankruptcy is filed.

Frequent Flier Miles
As the airlines continue to change policies, Frequent Flier programs are not immune to changes. As always, manage your account and use the miles as soon as you can.

Non-Refundable Change Policies Update
Airlines continue to change policies on a daily basis. Check with the airline to revisit airline non-refundable ticket change policies.

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Domestic Baggage Fees (Updated 09/28/2009)
The following fees are charged by airlines for excess, overweight and oversized checked bags on domestic flights. Most airlines allow two checked bags free of charge if they meet weight and size limits. JetBlue, Southwest and ATA allow three.
Airline 1st Checked Bag Fee Other Checked Baggage Fee Overweight Checked Bag of 51-70 lbs Fee Overweight Checked Bag of 71-100 lbs Fee Oversized Checked Bag Fee
AirTran
$15
*50lbs or less
*61" or smaller
$25 2nd bag. Every bag thereafter is $50. $49 $79

$79 for each bag 71-80"
Bags over 80 inches (except some sporting equipment) not allowed.

Alaska Airlines / Horizon Air $15 $25 2nd bag. $50 3rd bag. Every bag thereafter is $100. $50 $50

$50 for each bag 63-80"
$75 for each bag 81-115"

Aloha Bankrupt Bankrupt Bankrupt Bankrupt Bankrupt
America West (Merged with US Airways) (Merged with US Airways) (Merged with US Airways) (Merged with US Airways) (Merged with US Airways)
American $20 $30 2nd bag. $100 each for the 3rd, 4th, & 5th bags. $200 each for the 6th-plus bag(s). Several international flights are assessing a $50 fee for the second checked bag. Starting at $50 Can run up to several hunderd dollars. Bags over 100lbs will have cargo freight carges applied or will not be allowed. Checked bags over 115 inches/292 cm not allowed.
ATA Bankrupt Bankrupt Bankrupt Bankrupt Bankrupt
Continental $20 $50 for 2nd bag. Every bag thereafter is $100. $50 in addition to any charge assessed for additional or oversized baggage. Not allowed $100 per each bag.
Baggage over 115" not allowed.
Delta Free (after 10/13/2009 $30 for 2nd bag. $200 for 3rd bag. $350 for each bag 4-5. $600 for each bag 6-10.

In addition to oversized fees and checked baggage fees, as applicable:
$90 Domestic
$150 Outside U.S.

In addition to oversized fees and checked baggage fees, as applicable:
$175 Domestic
$300 Outside U.S.
In addition to overweight fees and checked baggage fees, as applicable:
$175 for each bag.
Baggage over 80" not allowed.
Frontier $20 $30 for 2nd bag. $50 for each additional bag. $75 $75 up to 99.90lbs Baggage over 80" not allowed.
Hawaiian $20 $30 for 2nd bag. $125.00 for each bag 3-6. $200.00 for each additional bag. $50 Not allowed Please check our Contract of Carriage for specific information on charges for special items.
Independence Bankrupt Bankrupt Bankrupt Bankrupt Bankrupt
JetBlue Free $30 for 2nd bag. $75 for 3 or more bags. $50 $100 Bags over 99lbs not allowed. $75 for each bag 63-80"
Bags over 80" not allowed.
Midwest $20 $30 for 2nd bag. $50 for each additional bag. $50 $65 $80 for each bag 63-115"
Northwest

$20

$30 for 2nd bag. $125 for 3rd bag. $200 for 4-10th bags. $90 $175 $175 for each bag 63-80"
Southwest Free Free for 2nd bag. $50 for each bag 3-9. $110 for each additional bag. $50 $50 $50 for each bag 63-80"
100-plus pounds must be shipped as Air Cargo.
Spirit   $50 No charge $50 $50
United
$20 Excess baggage charges are applied in addition to any charges that may be assessed for overweight and/or oversized baggage.
$30 for 2nd bag.
$125 for 3rd & 4th bags.
$200 for each additional bag.
$125 $125 $175 for each bag 63-115"
US Airways $25 (After 10/07/2009) $35 for 2nd bag. $100 for each additional bag. $50 $100 $100 for bags larger than 62" up to 80".

1) Some airlines have less expensive costs if bags are paid in advance. If paid in advance, most fees are non-refundable.
2) International flights have different baggage costs. Please, review airline websites for more information.
3) Some airlines consider child safety seats and strollers as baggage while other airlines do not. Please, review airline websites, if applicable.

Source: Airlines

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Food Service by Airline (Updated 09/28/2009)

As a general rule most flights under 90 minutes to two hours will not have food service. In addition, most domestic carriers now offer meals for sale, with the exception of Delta and Continental where coach meals/snacks remain complimentary.

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What Airlines Charge to Change Tickets (1/25/05)

Airline Maximum fee for changing domestic ticket Maximum fee for changing international ticket Fee for changing free frequent-flier ticket Comments
AirTran $50 No flights abroad $50  
Alaska $50 $50 $50 No fee for a frequent-flier ticket if change is made within three days after booking.
Aloha Bankrupt Bankrupt Bankrupt Bankrupt
America West (Merged with US Airways) (Merged with US Airways) (Merged with US Airways) (Merged with US Airways)
American $100 $200 $100 The fee is $25-$100 for domestic tickets, $25-$200 for international tickets. No fee for a frequent-flier ticket if only a change of date and/or time is made.
ATA Bankrupt Bankrupt Bankrupt Bankrupt
Continental $100 $200 $50 Fee is $50-$100 for domestic, $100-$200 for international.
Delta $50 $200 $50  
Frontier $25 $25 None  
Hawaiian $200 $200 $15-$200 The fee is $15 per flight within Hawaii and $100 per flight outside Hawaii. On flights outside Hawaii, changes to both departing and return flights incur a $200 fee.
Independence Bankrupt Bankrupt Bankrupt Bankrupt
JetBlue $25 $25 $25 Online change: $20; with airline representative: $25.
Midwest $100 $100 None On domestic flights, $100 for change to tickets for Signature Service seats, $50 for Saver Service seats. Name change to frequent-flier ticket is $50.
Northwest $100 $200 $50 The fee is $25-$100 for domestic tickets, $100-$150 for trans-Pacific, $200 for trans-Atlantic. No fee for frequent-flier ticket if change is made online more than 30 days before flight; $25 if made online within 30 days before flight or at airport kiosk.
Southwest None No flights abroad None  
Spirit $25 $25 No program No fee if change is made online more than a month before flight.
United $100 $200 $100  
US Airways $100 $200 $50 No fee for frequent fliers if change is made after travel begins.
Source: USA TODAY research 1/25/05

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last updated 09/28/2009