- Business processes, policies and objectives must be designed to support the primary missions of education, research, patient care and service.
- Johns Hopkins will be committed fully to achieving and demonstrating maximum improvements in service, compliance and productivity.
- Johns Hopkins (executive leadership, HopkinsOne governance committees, project team) will emphasize eliminating barriers (i.e. University/Health System, division/division, function/function, central/user) in order to meet Hopkins goals of improved service, compliance and productivity.
- In order to achieve its goals, Johns Hopkins will be prepared to invest in building the necessary organizational competencies and reallocate financial and human resources to support new work responsibilities.
- All existing business priorities, policies and practices must be identified, evaluated and challenged using the following criteria: simplification, efficiency, consistency, effectiveness and compliance.
- Johns Hopkins will adopt “best business practices” that have been built into the functionality of the SAP and related HopkinsOne products, including no modifications to software.
- In order to achieve the benefits of service, compliance and productivity, Johns Hopkins will reorganize its operations wherever necessary.
- Johns Hopkins will establish standardized enterprise-wide policies, procedures and practices in order to achieve the benefits in service, compliance and productivity.
- New systems initiatives competing for the same set of resources will not be developed during the HopkinsOne development and implementation timeframe without approval of the HopkinsOne Executive Committee.
- Universal communication throughout this project about design and decisions is critical. Johns Hopkins sponsors and participants have the responsibility to bring forward issues as soon as they are identified.
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