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Why Hasn't My Direct Loan Paid?

If you wish to receive the loan funds, you must sign a promissory note. Promissory notes can be completed online. The site is available 24 hours a day, 7 days per week EXCEPT Sundays, 5:00am-11:00 am (est) and Mondays, 12:01 am -7:00 am (est).

Your FASFA PIN is required to complete this process. If you do not have a valid PIN, you must go to the Department of Education’s PIN site at: http://www.pin.ed.gov.

• Log on to E-MPN website at https://studentloans.gov
• Sign in using your PIN number
• The options to complete Entrance Counseling and the Master Promissory Note will both be listed
• Be sure to select Johns Hopkins University School of Arts, Sciences and Engineering when asked to provide the name of your school
• Follow the instructions for each process, and remember to print copies for your records

It is important that you complete the process as soon as possible if you wish to receive your Federal Direct Student Loan. Your loan WILL NOT DISBURSE until all electronic documents are approved by JHU. A delay in completing this process will delay payment to your account. Once you have successfully e-signed the promissory note and completed the entrance loan counseling (if required), your loan will pay to your student account ten days prior to the beginning of each semester (if your loan is for the full academic year).

If you do not want to accept the Federal Direct Student Loan, want to make changes to the amount, you may log into your ISIS account and request a lower amount.

If you have questions or need additional assistance, please contact us. You may also contact the U.S. Department of Education’s Direct Loan Servicing Center at (800) 848-0979 or via the web http://www.ed.gov/DirectLoan.

Why Hasn't My Perkins Loan Paid?

If you wish to receive the loan funds, you must accept the loan and sign a promissory note before it can credit your student account. The promissory note can now be accessed and completed online. You will find all of the information necessary regarding the process of accepting and completing the Federal Perkins Promissory Note below.

The electronic procedure for accepting the loan and completing the promissory note is as follows:

Your FASFA PIN is required to complete this process. If you do not have a valid PIN, you must go to the Department of Educations PIN site at: http://www.pin.ed.gov.

• Log on to ECSI’s website at https://www.ecsi.net/promj9/
• You must select JOHNS HOPKINS UNIVERSITY as the school you are attending
• Provide your Social Security Number, last name, and date of birth
• Provide your PIN when requested on the Student Authentication Network page
• Most pages require that you accept the terms by checking a box at the bottom of those pages.
• You must provide complete reference information for yourself, next of kin and two additional references. Failure to complete all lines accurately will keep this loan from disbursing to your account.
• PROMISSORY NOTE – Read completely. Electronically sign at the bottom of the promissory note page. The electronic signature includes a check off box plus your full legal name.

It is important that you complete the process thoroughly and as soon as possible if you wish to receive the Federal Perkins Loan. Your loan WILL NOT DISBURSE until all electronic documents are approved by JHU. A delay in completing this process, will delay payment to your account. Once you have successfully e-signed the promissory note, your Federal Perkins Loan will pay to your student account ten days prior to the beginning of each semester (if your loan is for the full academic year).

If you do not want to accept the Federal Perkins Loan or you want to make changes to the amount, you must contact the Office of Student Financial Services.

If you have questions or concerns, please feel free to contact us.

Check the status of my Federal Direct Parent PLUS Loan

If you wish to receive the loan funds, your parent who is listed as the borrower on the loan request form you submitted must sign a promissory note. Promissory notes can be completed online. The site is available 24 hours a day, 7 days per week EXCEPT Sundays, 5:00am-11:00 am (est) and Mondays, 12:01 am -7:00 am (est).

Your parent's FASFA PIN is required to complete this process. If you do not have a valid PIN, you must go to the Department of Education’s PIN site at: http://www.pin.ed.gov.

• Log on to E-MPN website at https://studentloans.gov
• Log into the site using the parent borrowers' information and PIN number
• Select the “Complete Master Promissory Note” option
• Be sure to select Johns Hopkins University School of Arts, Sciences and Engineering when asked to provide the name of your school
• Follow the instructions, and remember to print a copy of the promissory note for your records

Check the status of my Alternative Loan

Use ELMNet to review all your student loan information on the Web. You can monitor your loan status from the time you submit it until the day your loan is fully paid. Most certified Parent PLUS and Alternative loans are posted on the following website: www.elmresources.com.

Here's how:

• Go to www.elmresources.comClick on "Student Loan Borrowers".Click on "Check My Loans On ELMNet".Enter your ID and password. If this is the first time you've used ELMNet, you will need to create an ID and password.
  
• You will see all your loans, including your Parent PLUS loans, and in most cases, alternative loans.