I can't find a record for the student I'm searching for

When you click on the DGA>Aid menu link, the system returns a search screen. The easiest way to search for a student is by typing in the student's Social Security Number in the Government ID field. If you do not know the student's SSN, you can search by name. You can even do 'wild card searches' using the % sign, to return all names that begin or contain a certain string of characters. If you are confident that the student does not exist, you must do the following:

1. Send an e-mail to fin_aid@jhu.edu with the following information:
   • Subject Line of e-mail: CREATE DGA STUDENT
   • In the body of your e-mail, provide the following:
   • Student's Last Name
   • Student's First Name
   • Student's SSN
   • Student's Date of Birth
   • Department

I am a new user, and need to be given an ISIS DGA role

Have your departmental administrator send an e-mail to tmcderm1@jhu.edu with the following information:

• Subject Line of e-mail: CREATE DGA USER
• In the body of your e-mail, provide the following:
• Employee's Full Name
• Employee's JHED ID
• Employee's E-mail Address
• Department
• Access Type: Update, View, Reports Only

How can I receive training for DGA in ISIS?

Anyone interested in taking the online DGA Course should go to the Learning Management System and register. Here are some brief instructions:

• Navigate to http://training.jhu.edu.
• Click Online Registration.
• Type your JHED ID and Password and click Login.
• Update any of your contact/manager information and click Submit.
• Click the Training Catalog tab.
• In the Media Type drop-down list, select E-courses.
• In the Learning Experience keyword field, type DGA.
• Click Search
• Click the Register Me link.

If you are using a PC with XP Service Pack 2. You must hold down the CTRL key when launching the e-course.